I spend a lot of time listening to pandora.com. If you don't know, it's like an internet radio station that allows you to create your own style of station. You add a couple of bands or songs, and it tries to guess what you like.
Here's why I can say that it has no soul:
I spent four hours yesterday trying to get it to create a station for me. It failed. I kept adding songs that fit in my category, and it kept analyzing them based on the wrong details: Chord structure, rhythm, etc.
The theme was joy. All the songs I chose made me feel happy and want to dance.
Pandora couldn't get that.
2 days ago